Handles any guest's complaints or problems in a prompt and courteous manner.Works to ensure a clean and sanitary work area at all times.Upholds standards by setting examples with appearance and work ethic.Helps servers and bussers when not seating guests.Assures that all guests are seated at clean, properly set up tables.Keeps rotation sheet filled out, tracking server's guests.Ensures that all guests are treated in a prompt, professional and courteous manner.Possesses complete knowledge of all procedures related to the job.Promotes the Casino through good will and positive attitude.Participates in departmental meetings as required.Ensures all closing duties are completed.Communicates with the host department to ensure complimentaries are obtained and the guest's needs are met.Is responsible for maintaining the reservation book, taking reservations over the phone, and obtaining reservations from the telephone voice mail.

Completes floor chart and assigns stations and side work.The essential functions include, but are not limited to the following: Responsible for maintaining the reservation book, taking reservations over the phone, and obtaining reservations from the telephone voice mail.

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